I had complete shoulder replacement four months ago due to arthritis. I came back to Progressive Physical Therapy because I have had Dawn help me with other problems very successfully in the past. I was very unsure about what would be the requirements of therapy for my shoulder. Dawn was very patient and helpful with all of the various stages of my recovery. I credit her with keeping me on track for this. She was my cheerleader and gave me the courage to follow through with all of the therapy. I feel confident that I can follow through after my release. Thank you so much for a good experience.